Privacy Policy

Effective Date: Nov 19, 2024
Last Updated: Nov 19, 2024

Introduction

Welcome to Loon Cyber Consulting LLC, doing business as B&C Stitchery (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, https://bcstitchery.com (the “Site”).

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

• Name
• Email address
• Shipping and billing address
• Username and password

b. Automatically Collected Information

• IP address
• User agent

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including payment and shipping.
• Communicate with you about orders, updates, and promotional offers (if you opt-in).
• Improve our website and services using analytics and tracking tools.
• Ensure compliance with applicable legal obligations.

3. Payments

All payments on the Site are securely processed by Stripe. B&C Stitchery does not store or retain your credit card information.

4. Cookies and Tracking Technologies

We use the following tools to improve your experience on our Site:

• Google Analytics: To analyze website traffic and usage.
• TruConversion: To enhance the user experience.
• Facebook Pixel: For advertising and retargeting purposes.
• Google Ads: For advertising campaigns.

You can control cookie settings through your browser.

5. Third-Party Services

To fulfill our services, we share your information with trusted third parties:

• Shipping Providers: Pirate Ship, USPS, and UPS for order delivery.
• Email Services: Brevo for newsletters and transactional emails.

We only share the necessary information required to provide these services.

6. Marketing Practices

We collect email addresses for marketing purposes, including newsletters and promotions. You may opt out at any time by clicking the “unsubscribe” link in our emails or contacting us at [email protected].

We never sell your personal data.

7. Data Retention

We retain your data indefinitely unless you request its deletion.

8. Data Security

We use encryption to protect your personal information and follow best practices to ensure the security of your data.

9. Children’s Privacy

Our website is not intended for use by minors under the age of 18. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via email and updated on our website.

11. Your Rights

Although not legally required in Minnesota, we believe in your right to control your personal data. You may contact us to:

• Access, update, or correct your information.
• Request deletion of your data.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Name: Trevor Barthel
Email: [email protected]

This Privacy Policy reflects our commitment to respecting your privacy and safeguarding your personal information. Thank you for trusting B&C Stitchery!